Cancellation & Refund Policy

Cancellation Policy

We understand that sometimes plans change. If you need to cancel your order, we offer the following guidelines:

• Cancellations must be made within 24 hours of purchase for a full refund.
• Orders that are canceled after 24 hours will incur a 10% cancellation fee.
• If the service has already been rendered (e.g., digital products, services, or subscriptions), cancellation may not be possible.
• Cancellation requests should be sent via email to support@smartattendancesystem.com.

Refund Policy

We are committed to providing a satisfactory experience. If you are not happy with our product or service, please review our refund guidelines below:

• Refund requests must be made within 30 days of the purchase date.
• Refunds are only applicable for unused services or undelivered digital products.
• If you received a damaged or incorrect product, please contact us within 7 days of receipt for a full refund or exchange.
• Refunds will be processed using the original payment method and may take 5-7 business days to reflect in your account.

How to Request a Refund

If you would like to request a cancellation or refund, please follow these steps:

• Send an email to support@smartattendancesystem.com with your order details.
• Provide a brief explanation of your request and any relevant supporting information (e.g., receipts, order numbers).
• We will review your request and respond within 3-5 business days.

Exceptions

Please note that some products and services may have specific terms that override the general cancellation and refund policy. We recommend reviewing product-specific terms before making a purchase.

Contact Us

If you have any questions or need further assistance, please contact our support team at support@smartattendancesystem.com.